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Shipping and Delivery Service Arrangements for December and January

November 15, 2019

Black Friday is coming! It is believed that most of you are ready for the big sales, and it is to be expected that numerous parcels will be waiting for shipping to home. In order to give you a pleasant experience in online shopping, please pay attention to the arrangements below.

Shipping Arrangement

  • For our US warehouse, the processing time of parcel will be increased.
  • After being received, parcel will be checked in within 2 to 3 working days due to the great increase of parcels.
  • After the check-in, parcels will be sent out within 2 to 3 working days.
  • For those parcels reached without declaration, the notification email of declaration will be sent within 2 to 3 working days.
  • There will be a delay on the “check-in” and “check-out” of parcels which reach without declaration. They will be sent out within 3 to 4 working days after the declaration is completed.

  • Delivery Arrangement

  • After the payment has been settled, shipments with one individual parcel will be sent out within 2 to 4 working days while another 2 to 3 extra working days will be needed for shipments consolidated with two or more parcels.
  • If any prohibited items, oversize or overweight parcels are found in the shipment, it will take 7 to 14 extra working days for processing the shipment.
  • If there is any false statement in parcel declaration, the delivery of the shipment will be delayed for 7 to 14 working days.
    *Please declare your parcels as soon as possible and do not purchase any prohibited items.
    Thank you for your cooperation and patience.