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(Revised) Lunar New Year: Warehouse & Customer Service Arrangement

January 10, 2020


Due to the Lunar New Year of some Asian countries, our HK warehouse and some overseas warehouses will be closed during the public holidays, as shown in the table below.

Please note that no parcel will be received, checked in or sent out during the closure of the warehouses. Thank you for your patience and consideration.

While 25 January to 28 January is Public Holiday in Hong Kong, respond time of customer service may be affected and will resume normal on 29 January. Thank you for your understanding.

The Service Arrangement of our warehouse is as follows.

Warehouses Service Arrangement
Hong Kong warehouse January 25th – 28th: Closed
January 29th: Resume normal services
China warehouse *Due to the lockdown of cities, hygiene considerations and logistic condition in China, Buyandship’s transshipment service in China will be suspended until 16th February
Taiwan warehouse January 23rd – 29th: Closed
January 31st: Resume normal services
*Before the CNY holidays, the last cut-off date of sending from the Taiwan warehouse will be on Jan 20th.
Korea warehouse January 23rd – 30th: Closed
January 31st: Resume normal services
Japan warehouse
US warehouse
UK warehouse
Italy warehouse
Thailand warehouse
Normal services

Warehouses Other Special Service Arrangement
Japan warehouse January 13th: Closed

For more details of the shipment schedule, please refer to the Oversea Warehouse Addresses.

Happy Holidays! Gong Xi Fa Cai!