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【Service Notice】Temporary Suspension of Hong Kong Parcel Forwarding Service

June 15, 2020

Dear Valued Customer,

We noticed that a few no. of users are trying to use our Hong Kong parcel forwarding service to ship parcels that contain prohibited, illegal items to Australia recently.

To protect our users’ rights, interests, and most importantly, the health of the Australian community, our Hong Kong parcel forwarding service is now suspended with immediate effect. Starting today, the delivery of parcels which have sent to our Hong Kong warehouse will be put on hold until further notice. Please understand that this is a necessary and temporary measure to prevent illegal activities.

If you have made an order on any Hong Kong online stores recently and the order has not arrived at the warehouse yet, we strongly suggest you contact the seller and cancel the order.

Please note that our USA, UK, Italy, Japan, Korea, Thailand, Taiwan, and China parcel forwarding services remain unaffected.

Thank you for your cooperation and we apologize for any inconvenience caused.

Your Buyandship Australia Team