Due to local public holidays in different countries, our warehouses will be closed for a few days in December. Please note that our warehouses will not receive or send out parcels, nor will our warehouses update any shipment status during the closure. And special dispatch arrangements will also apply to certain warehouses.
Service arrangements of our warehouses in December are as follows:
| Warehouse | Holiday Closures |
| Thailand | Dec 5th (Fri), Dec 10th (Wed), Dec 25th (Thur), Dec 31st (Wed) |
| Italy | Dec 8th (Mon), Dec 25th (Thur) – Dec 26th (Fri) Closing; Last dispatch date: Dec 23rd, Dec 30th |
| Australia | Dec 25th (Thur) – Dec 26th (Fri) |
| UK | Dec 25th (Thur) – Dec 26th (Fri) Closing; Last dispatch date: Dec 22nd, Dec 29th |
| Canada | Dec 25th (Thur) – Dec 26th (Fri) |
| Hong Kong | Dec 25th (Thur) – Dec 26th (Fri) |
| Korea | Dec 25th (Thur) |
| US | Dec 25th (Thur) |
For more details of the shipping schedule, please refer to Member Centre > Warehouses.
If there are any changes or updates regarding service arrangements, we will keep you posted with this service notice.