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[US Amazon Shopping Guide] 1-Minute Setup for Secure Package Delivery

[US Amazon Shopping Guide] 1-Minute Setup for Secure Package Delivery

When shopping on Amazon US and forwarding with Buy&Ship, we recommend completing the Amazon account settings below in advance. This ensures Amazon only delivers during business hours, helping to prevent couriers from leaving packages outside the door outside business hours — so your order arrives safely at our US warehouse and gets forwarded to you smoothly.

Amazon Settings to Ensure Your Package Arrives Safely

💡 At checkout, do not select a delivery time-slot option like the one highlighted in red below. This delivery may be handled by an independent third-party courier, who could still deliver outside the US warehouse’s business hours and may leave the package outside the door before leaving.

Choose the “no specified delivery window” option outside the red box instead — it offers better protection for your package.

Amazon checkout delivery options with the paid specific time-slot delivery option highlighted in red, to avoid selecting

Steps to Set Delivery Within the US Warehouse’s Business Hours

Step 1: Go to and log into Amazon US, then click Account & Lists in the top right corner

Amazon website header with the Account & Lists menu highlighted in red
Amazon account menu with Your addresses link highlighted in red under Account settings

Step 2: Click Account settings, then click Your addresses

Step 3: Go to Your addresses, enter your Amazon / eBay warehouse address, then click Add delivery instructions

Amazon Your Addresses page with the Add delivery instructions link highlighted in red
Add delivery instructions panel with property type, delivery hours, holiday delivery and package drop-off options highlighted in red

Step 4: After clicking Add delivery instructions, a settings panel will pop up. Fill in each field as follows:

  • Property type: select “Business”
  • When is this address open for deliveries?: for Monday – Friday, select “9:30 AM to 4:00 PM”; for Saturday – Sunday, select “Closed for deliveries”
  • Can this address receive deliveries on federal holidays?: select “No”
  • Where should we leave your packages at this address?: select “Property staff” (if this option isn’t shown directly, click Show more options to expand the list)
Delivery instructions panel with Property staff selected and the Add more instructions link highlighted in red

Step 5: Click Add more instructions

Step 6: Click “Do we need additional instructions to deliver to this address?”, then paste the following into the Delivery instructions field:
Please do NOT leave the package if nobody is there to receive it.

Finally, click Save instructions to save your changes.

Delivery instructions text box with the do-not-leave-package instruction entered, and the Save instructions button

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